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Customer Service

Culture – Does it make business sense?

Culture is all around us, in every group you belong to, be this your family, friendship group, hobby or sports club there is a different type of culture. But the most important one is where you work as this is…

Blog, Business, Culture, Customer Service | No Comments |

A smile is a curve that sets everything straight

A smile is a curve that sets everything straight – Phyllis Diller               It was world smile day on 5th Oct 2012 so I thought I’d write a blog post about smiling and customer…

Customer Service, DiSC | No Comments |