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Staff Sickness, don’t let it be a FATAL cost in your business!! 5 top tips

We might have come a long way with medical advances but are we actually any healthier than we were 100 years ago? Personally I don’t think we are; we just are suffering from different types of illness and disease.


As soon as your business grows to the point you need to employ staff, then you are going to have to accept that there will be times when your employees will have time off work due to illness or other issues. However, you can limit the impact of absenteeism on your business by careful management.

Here are my top five tips to help you do this:

  1. Have a clear but detailed absence policy which all staff have access to and have signed to say that they fully understand its content. Your policy should include:
    1. How staff communicate with the business in the event of needing time off due to sickness. I suggest that this is a telephone call to their line manager (no text messages, social media messages or emails)
    2. Sick pay allowance
    3. Communication with employee during sickness absence
    4. Rehabilitation back into work
    5. Return to work policy
  2. Recording and monitoring your sickness levels – things to consider
    1. Are there certain roles that have higher levels of sickness?
    2. Are there clusters of sickness at certain times of year?
    3. Are there teams that have higher sickness absence than others?
    4. Type of sickness – long-term versus short-term
  3. Train your team leaders/manager & supervisors to be good people managers
    1. Good managers = lower staff sickness
    2. Have a structured training planning for newly promoted managers
    3. Empower your managers to look after the wellbeing of their team
    4. Use psychometric testing such as DiSC profiling to ensure the right people are in the right roles!!
  4. Manage stress or stressful times in your business
    1. There will be times when stress is high (monthly deadlines, seasonal demands etc.). You can’t stop this happening but you can manage the situation so it has less negative impact on your teams’ wellbeing.
    2. Train a small team in Mental Health First Aid so they can easily spot early signs that a staff member is struggling
    3. Offer staff the opportunity to de-stress after the period has passed
    4. Review processes during stressful times to see if you can do things differently to make the time less stressful
  5. Look at the culture of your business
    1. This might be tough to do but is a worthwhile task to review the culture once in a while. ‘Culture’ refers to how you work as an organisation and how your employees feel about working in it
    2. Do a staff survey to find out exactly what your staff think of working in the organisation
    3. Share your vision for the business & involve your staff in helping you get there. You’ll only achieve this vision with the help of your staff so why not allow them to share in the achievement of this vision

Want to know more about what you can do to help create a business which is in Rude Health? Then call for a FREE 30 chat with me to calculate the cost of SICKNESS ABSENCE in YOUR BUSINESS


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